Fundraising FAQs

Thank you for fundraising for Day One Trauma Support!

We’re here to help make sure that you have a great experience while fundraising.

If you have other questions or would like further information please do get in touch.

Can I get Day One branded materials?

  • Sponsorship forms and posters: Visit our downloads page to access sponsorship forms and posters that you can tailor for your own fundraising.
  • Logo: Contact us at to let us know what sort of event your hosting and when, and we will send you our ‘In aid of Day One Trauma Support’ logo to use.
  • T-shirts and running vests: Contact us at to request your t-shirts. It’s not obligatory but we ask that you make a £5 donation to cover the cost of your t-shirt or running vest.
  • Collection tins: We can provide you with collection tins. Please contact us at to order them. Please note that tins must be sealed at all times, using the stickers we provide.

Can Day One promote my fundraising?

We cannot promote individual fundraising events, but we would love to shout about your fundraising on social media. Tag us in your posts on Twitter, Facebook and Instagram @DayOneTrauma

If you would like to contact local newspaper or radio station about your event, remember to:

  • Put the most important information about your fundraising in the first paragraphs: when, who, where, what and why
  • Include a quote from the person running the event or taking part
  • Include examples of how Day One Trauma Support changes the lives of people affected by major trauma (contact us at if you’d like us to provide you someone’s story, which has already been approved for media use).
  • Include some information about the need for Day One Trauma Support and what we do:
  • Major trauma is the commonest cause of death in people under 40.
  • It is not possible to underestimate the catastrophic and life changing impact of major trauma. A life that is changed in a moment: physically, emotionally, financially. Your future changed forever. No longer be able to choose to get up, to go out, to make that cup of tea.
  • Day One Trauma Support provides practical and emotional support to help people rebuild their lives after a traumatic injury. The charity supports patients and their families, providing emergency funding, financial and legal advice, counselling and peer support.
  • Include the link to your on-line fundraising page
  • Include pictures from your fundraising activity or preparations
  • Ask if they would be interested in sending a photographer or reporter, to cover the event or challenge

Make sure that you send your press release to the right person. Call the newspaper to get the email address for the right person on the Newsdesk.

Can someone from Day One speak at my event?

Depending on what, when and where your event is, we may be able to arrange for someone to come and speak. Let us know about your event and we’ll see how we can help.

What’s the best way to collect money and donations for a sponsored event?

We encourage people to set up their fundraising pages directly with us, here on Enthuse. On this platform we’ll be able to keep in touch with you and you’ll be part of a community of people fundraising for Day One. However, you can use other online fundraising platforms, such as JustGiving.

If you’re not fundraising online, you can use our sponsorship form (insert link) to record your sponsorship and people’s Gift Aid status’. When you have completed your fundraising, you need to send us the original copy of your sponsorship form and pay in your fundraised money (see the next question!).

How do I pay in money and donations?

If you raised money online through a site such as JustGiving, you don’t need to do anything. Your fundraising will come directly to us.

If you haven’t used an online fundraising site, and have cash you need to pay in, you can do this online via our website (go to ‘Donate’ and tick the ‘Pay in my fundraising’ box) or you can send us a cheque. Please see our ‘Paying in your fundraising’ form for more details.

How will I know that my money and donations have reached you?

As soon as we receive your donation we will send you a thank you letter by way of receipt. It may take a few days for it to be processed, so bear with us for a short while.

How do I claim Gift Aid on the money I raise?

As a registered charity, Day One Trauma Support can claim back an extra 25p on every £1 donated to us in Gift Aid. For us to be able to claim Gift Aid please confirm that the sponsor or donor is a UK taxpayer, record their home address, postcode, donation amount and make sure they tick the Gift Aid box on your sponsorship form or online giving page.

More information about Gift Aid

  • Gift Aid is a tax relief scheme that allows registered charities to claim 25% of the tax already paid on all eligible donations made by a UK taxpayer. As a taxpayer, you can increase your donation to Day One Trauma Support by an extra 25%. For example, if you donate £10, this will be £12.50 with Gift Aid.
  • Gift Aid only applies to voluntary gifts – individual donations and sponsorship donations (when people sponsor their friends to take part in challenges).
  • If you’re a higher rate taxpayer, you can claim the difference between the higher rate of tax and the basic rate, on the total value of your donation, which you can either keep or pass on to the charity. Simply indicate this when you complete your tax self-assessment form.

How will my money and donations be used?

Major trauma changes lives in an instant: physically, emotionally, financially. Your donations support people to rebuild their lives. We don’t receive any government funding and rely on the generosity of people like you to help us be by the side of major trauma patients and their families, from day one.

With your support we:

  • Provide practical and emotional support to major trauma patients and their families: specialist legal and financial advice, emergency funding, counselling and peer support.
  • Improve major trauma care across the NHS by supporting the development of a clear pathway for all patients and providing education and training for major trauma clinicians.

Can I donate the money I raise to a particular region or service?

Unrestricted funding (funding which can be used across any area of the charity) is really important to us. It means that we can support major trauma patients in the best way possible, by directing the funding where it’s needed most. This might be to fund existing services or test new ways of working so that we can continue to improve the major trauma pathway.

If you are passionate about your donation or the money you have fundraised contributing to running a specific service, or being spent in a certain geographic area, let us know and we will work with you to agree how best to restrict it.

How do I organise a street collection?

If you’d like to do a street collection, you will need a license from your local authority. Similarly, if you’d like to do a collection in/outside a supermarket you will need permissions from the manager. On private land, you need permission from the owner.

We recommend choosing a busy place and time and getting volunteers to help, to create a sense of occasion and to chat with people too.

Choose a popular location or a busy time to do your collection. We can provide you with collection tins. Please note that these must be sealed at all times, using the stickers we provide. When you have your license, let us know where and when your collection will be and we’ll send you your collection tins in good time.

How do I organise a raffle?

For a large-scale raffle, you may need to obtain a small lotteries licence from your local authority. In this instance, you must not: sell tickets on the street or house to house; nobody under 16 may sell or purchase tickets; tickets must state that the raffle is in aid of Day One Trauma Support and include your name and address and date of the draw.

If you hold a small raffle on the day of your event you do not have to get a special licence as long as: prizes purchased are worth less than £250 (donated prizes can be of unlimited value); all tickets are sold on the same day as the raffle is drawn; tickets are sold for the same price and there are no discounts; prizes that involve alcohol are only included if the event is being held on licenced premises; all tickets are sold on the same premises and on the same day as the raffle is drawn.

Further information about raffles can be found in the Chartered Institute of Fundraising Guidelines:

Click here

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